Our Services

Aged Care

The dedicated team at Highfields Manor offers responsive and flexible care to our residents based on their individual needs. With a focus on ‘reablement’, we provide care for people with high and low needs and take a person-centred approach, adapting our services to each of our residents alongside specialist rehabilitation and dementia support.

We know that a decision to move into aged care can be extremely difficult and we’re here to provide reassurance and peace of mind. Our welcoming, experienced team is available 24 hours a day, 7 days a week to provide high quality care and support to each of our residents. All of our care team members hold, as a minimum, Certificate III in Aged Care and are fully trained to safely lift and assist residents who have limited mobility.

Registered nurses support our team to ensure our care is of the highest standard and oversee the safe administration of medications. Each resident is allocated a GP (if a resident has a preferred GP prior to admission we are committed to supporting this arrangement) and we have a doctor on call at all times.

Respite Care

Respite care can give a carer a much-needed break and can also give a potential resident the opportunity to trial our care. Our friendly, expert team are on hand to work with temporary residents, their carers and families to ensure our respite residents receive the most appropriate care and that their stay with us is a positive experience for everyone involved.
For respite bookings / enquiries, please call:
Kim Suitor on 0458 164 029

Palliative Care

The death of a loved one is not an easy subject to deal with – here at Highfields Manor we provide end of life care and support residents and their families at this emotionally challenging and stressful time. The aim of our palliative care is to achieve the best possible quality of life for the person, their family and carers.

If you’re seeking more information about palliative care, refer to the Australian Government Department of Health’s website here.

Accommodation

Our contemporary accommodation has been thoughtfully planned to include home comforts and all the bells and whistles you would expect from an innovative, modern design.

Our bright, private rooms all feature ensuite bathrooms, ample storage and space to welcome family and friends or savour a good book while overlooking our stunning gardens.

For more information about our beautiful accommodation and the facilities available, click here.

Nutrition

Fresh, nutritious meals are prepared daily in our on-site commercial kitchen. Our chef works with a dietician to develop our menus and uses beautiful, seasonal produce to ensure our meals are healthy, well-balanced and delicious!

Special dietary needs are easily accommodated – we cater for a variety of dietary requirements including cultural needs, allergies, vegetarian, diabetic, gluten free, low salt etc.

Our team regularly consults with our residents on their menu preferences.

Allied Services

The services of allied health professionals are available to our residents at Highfields Manor from our on-site treatment rooms. We work in partnership with a range of allied health professionals to help our residents remain active and support their wellbeing:

Physiotherapists (exercise, mobility, strength & balance)
Podiatrists (foot care)
Dieticians (nutritional advice and information)
Speech Pathologists (assistance with difficulties communicating, swallowing or eating).

How to access care

To find information about how to access aged care visit My Aged Care where you can find out what services are available to you, whether you are eligible and how to apply for an assessment by ACAT (Aged Care Assessment Team).

CLICK HERE FOR MORE INFORMATION CLICK HERE FOR MORE INFORMATION

Once the ACAT assessment is carried out, you will receive a letter advising if you have been approved as eligible for government aged care services. Please bring this letter with you when you visit us - the letter will help us learn about what type of care you need and that you are approved to receive this care.

Highfields Manor is fully accredited by the Aged Care Quality & Safety Commission and is eligible to receive Government funding. Highfields Manor’s excellent accreditation record is a testimony to the company’s leadership in the provision of consumer centered care.

Specialist aged care financial advice is available from John Saunders at The Pittwater Partnership.

Visit the website for more information or email john@thepittwaterpartnership.com.au